It all started with a photo on Reddit. Applebee’s waitress Chelsea Welch posted a photo of a receipt to the popular content sharing website, displaying a somewhat rude note from a customer. Read More

In many ways, Jonathan Coulton epitomizes the Internet content revolution. He’s a singer/songwriter who produces his songs independently and makes them available online for free under Creative Commons—meaning that people are free… Read More

If you are familiar with the HubSpot academy, you may have completed and received your Inbound Marketing Certification from Inbound Marketing University. Today HubSpot discontinued the Inbound Marketing University and replaced it… Read More

Neil Gaiman is the author of such diverse and popular works as the Sandman graphic novel series, the miniseries and novel Neverwhere, and the Hugo award-winning Doctor Who episode “The Doctor’s Wife.”… Read More

  Because we talk so much about inbound marketing, clients and others who are interested in inbound marketing sometimes ask us which tool we use to stay on top of things. There are sites you can go to if you… Read More

Some marketing experts have already written their obituaries for email as a valid marketing form and have moved on to the latest and greatest marketing tools, without giving email another thought. But… Read More

When we think about marketing our companies, customer service is something that sometimes gets left out of the equation. That’s a mistake, because customers are what keep us in business. Everything we… Read More

Most of us know the pain that comes with the break up of a personal relationship. And many of us have heard the lame line that sometimes goes with that break up:… Read More

Recently, the Internet was all-a-twitter (pun intended) with the news that—beginning in August—the United States Postal Service (USPS) would no longer be delivering letters on Saturday. That announcement was followed by rumors… Read More

 With the current focus on Internet marketing, it can be easy to overlook the power of a traditional direct mail campaign. However, neither online marketing nor direct mail can stand… Read More